State Farm® Insurance Agent John Hayden
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
WCW Compound
August 30, 2024
"John Hayden and his able assistant Jackie have taken care of our homeowners and automobile insurance needs for nearly 30 years and there’s never been a glitch or bump in the road when we required their services. We’re moving on now to Texas’ Hill Country and will always have fond memories of our 35 years in Saint Louis. We highly recommend John Hayden State Farm Insurance!"
"Thank you so much for your heartfelt review and for trusting John Hayden and Jackie with your insurance needs for nearly 30 years! It’s been an honor to serve you, and we’re so glad to have been part of your journey in St. Louis. Wishing you all the best in your new adventure to Texas Hill Country!"
Azure System
August 19, 2024
"I want to thank State Farm for its Motto – They are always there when needed. One day, I locked my keys in the car in Fairview Heights, IL, and I live in St. Louis, MO, which is far away. I called the State Farm number on the Roadside request listed on the app. When things happen instantly, one cannot think of whom to call. The State Farm app is a nice feature on your phone in an emergency; I made that one call. They knew my location, and the tech called me to say they got my request and would be there shortly. What could have been a bad day turned into a good day. John Hayden and Jackie Andre, my State Farm agents, have always been there when I needed them for difficult times or to answer questions. LMC"
"Azure, thank you does not seem like enough for this wonderful review! I am honored you trust my office with your insurance needs especially when you need to use your coverage! We are always here when you need us! "
L. Hall
April 12, 2024
"Wonderful insurance company to work with. Jackie is always helpful and professional."
"Thank you for the positive review! I would love to learn how we fell short of 5 Stars give my office a call! "
Yolanda Walker
March 18, 2024
"I have been with State Farm Insurance and a customer of Mr. John Hayden only for 20+ years. He's always so professional, knowledgeable, caring, funny and very detailed about which insurance plans fit your budget and needs. Not just for your vehicles, but your home, family needs, life insurance, education, etc. He's dependable and you can call him and discuss anything you need help with. His staff (team) are incredible too, especially Ms. Jackie. If he's not available, his team is so great, I feel secure in knowing they can help assist me as if they were Mr. Hayden. They remember your birthdays, if you've had a loss of a family member or just checking and congratulating you on successful achievements your family have done. I recommend him 10/10 and I wouldn't go anywhere else now, he's (they) are like family now. I truly appreciate you and GOD BLESS you and your business."
"Yolanda, thank you for such a kind and wonderful review! I am honored you are apart of our State Farm family! Your loyalty to my office is greatly appreciated! We are always here when you need us! "
Washington Avenue Green Sheet
December 7, 2023
"John Hayden has been with me I believe for at least 12 years he has provided excellent service especially at times when I needed everything done yesterday he took care of it Jackie as well has been awesome and incredible helping me out in the same way I recommend their service to everyone they are awesome"
"Thank you for such a wonderful review! We are always here when you need us! "
Douglas Wismann
November 30, 2023
"Been with this agency for 22 years. Their service is wonderful!"
"Thanks Doug for giving our agency a Five-Star Rating! We appreciate feedback from all customers, especially those who have been long time customers."
John Lamb
November 27, 2023
"As with everything now, my premium went up over what it cost six months ago. I called John to discuss this, and he pointed out that I could get a discount on the car insurance premium by adding renter's insurance. After a lot of conversation and checking on the computer, John was able to get a discount on car insurance equal to about half of the renter's insurance. So, even though it cost me more by adding the renter's insurance, I now have that coverage and peace of mind for not that much more total."
"John thank you. We are happy to help saved dollars on your auto insurance and provide peace of mind with Renters Insurance. Thanks for being a long-time customer!"
Clarence Williamson
October 13, 2023
"Greetings my name is Clarence and I have been with John Hayden for some 40 years plus and know him to be a highly reputable professional man. He takes his clients and work very serious. I am honored to give him a five-star rating."
"Clarence, thank you so much for such a great review I am honored to have you as a client! Thank you for your continued support and loyalty to my team and I! "
J Davis
September 13, 2023
"Wish we could keep Mr. Hayden and his team with us when we move! Clients for almost 8 years, we received competitive rates without the headache and hassle of having to shop around and change insurance carriers every few years. Highly recommend!"
"Thank you, Jen & Jason for allowing our agency to service your insurance needs. We appreciate your five-star rating and great remarks! Best travels during your move. I'm sure your new State Farm Agent will do a great job also."
Sheila Bassoppo-Moyo
September 6, 2023
"I always receive great customer service from John Hayden and staff. I recently called his office to ask a question, and Mr. Hayden picked up the phone on the first ring and took time to answer my question to my satisfaction. I have all of my policies with his office including house, car, and life. I highly recommend this State Farm office."
"Hi Sheila! Thank you so much for taking the time to share your positive insurance experience with us and the St. Louis community! Our State Farm team really appreciates the support!"
Monte Hurd
February 14, 2023
"John has been my families Agent/Broker for over 20 years. This doesn't come easily because of various life changes. John and his Team guided me through times of turmoil and times of Prosper. John doesn't view his clients as just customers but Family.. Straight Shooter but kind. Never falling to impart wisdom. A St.louis 💎 gem."
"Thanks Monte. It's always great to hear long time customers' wonderful remarks! We appreciate you and all your family's business.... "
Mark Mcbee
January 31, 2023
"I moved from Memphis to Stlouis about 28 years ago and had to get an agent. I didn't only get an agent I felt I gained a friend. Since then I have gotten a lot of cheaper quotes but failed to change due to the confidence I have in John and his staff. John have always put my needs ahead of his. John have never made it about the money, he has always focused on the relationship. When I can't get John I have gotten a very qualified person in Jackie. She has always mirrored John's vision and mission statement to meet the needs of its customers. I have recently retired and can say that all my needs are met because of John's expertise. Customer for life, Mark McBee"
"Mark, as always, we strive to put customers' needs first and build trusting relationships. Many remarkable years of service have passed. We appreciate you, your family and the great referrals! Thanks for being a valued customer and friend. "
Gary Welsh
January 27, 2023
"Just wrote a new homeowners' policy with Ms Jackie Andre. Absolute pleasure to work with. Informative and professional, and at the same time warm, friendly and personable. They have all my policies: 2 home and 2 vehicle. The rates are very affordable and the customer service level is stellar. Go there. You will love it."
"Thanks Gary. We appreciate your outstanding comments and recommendations! "
PAMELA SNIPES
January 26, 2023
"I've been with John Hayden State Farm for 12 years and his staff is very professional, informative and has been there for me everytime not only for professional business but personally sent me birthday greetings holiday greetings and sympathy card when my mom pass that really touched my heart ♥ I would recommend Mr. HAYDEN for all your insurance business needs he's the best in the business I. Would give him 10 🌟✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️ if I could Like their motto says LIKE A GOOD NEIGHBOR STATEFARM IS THERE And John Hayden has truly been there for me"
"Thanks Pamela. It's always good to get great reviews from longtime customers! We strive daily to go above and beyond to help educate customers in making informed and good decisions. We appreciate your business. "
Ann D
October 29, 2021
"Always helpful"
"We appreciate your business and service to community. Thank you Ann."
Alfreda brown
September 21, 2021
"The fast response to a phone call message. Also, customer service is pleasant as usual and has been that way for 20years."
"Alfreda, we appreciate and value your business. Thanks for your five star rating!"
Tonya Neal
September 20, 2021
"I really appreciate John Hayden for explaining my policy in detail. Thank You!"
"My team members and I appreciate your five star rating our agency. Thank you!"
Dawn Tilden
August 3, 2021
"Mr.Hayden was very professional and very helpful and understanding"
"Thanks you Dawn. It's always our pleasure to help!"
Regina Belton Belton
September 22, 2020
"They hung up on me since i was not a customer at their site.!!!!"
"Regina, I'm not sure what happened but someone must have assumed no one was on the line. Please call back. Thanks!"
G Money
May 9, 2020
"From 2012 until present I've been BLESSED. THANKS and best wishes to all of you there."
"Thanks G. You are appreciated!"
Mark Stefo
January 12, 2020
"Everybody so friendly and provide me with good service"
"Thanks Mark for your five star review. We appreciate your business!"
Anita “NeeNee” White
November 29, 2019
"I like what he offers it's just a little bit to high, they were very helpful and very very friendly and polite courteous and respectful is just the price that they gave me for renters insurance was a little too high but I would love to tell them thank you for everything and in the event that I need them for something else I will give him a call....."
"Thanks for the review Anita."
Vanessa Fabbre
May 31, 2019
"My partner and I made an appointment with John Hayden to purchase life insurance but knew immediately when we arrived at his office that we were not welcome as a same-sex couple. We were made to wait for over 20 minutes for no apparent reason, and then spoken to with palpable disdain. It was clear he did not respect us or want our business. I do not recommend working with John Hayden if you identify as LGBTQ, and if you are an ally to the LGBTQ community, please consider whether he deserves your business."
"We have many long time policyholders of the LGBTQ Community. On the day of your arrival, my office computer was being serviced for repairs. Certainly that was not my intentions toward you. We are sorry you felt disrespected."
Jenetta James
January 15, 2019
"John Hayden has been my agent since the early 2000. I have the up most respect for him, and his sound advice that has kept me on a solid path for success. Not only do I have car insurance but I also have other products. John and his staff always makes my feel at home and they're always a phone call away."
"Jenetta thanks for your kind words!"